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Stop Firefighting

Stop Firefighting: Make practical use of the Eisenhauer Matrix

Clients frequently ask how to prioritize work when swamped with emails, endless meetings, and hardly any time left for truly productive work. While many have heard of the Eisenhower Matrix – a classic tool for sorting tasks – few consistently use it, especially when overwhelmed by urgent demands. This article not only introduces the matrix but also shares actionable strategies for long-term improvement.

Why Use the Eisenhower Matrix?

The Eisenhower Matrix helps professionals organize tasks along two axes: importance and urgency. Each quadrant corresponds to a different approach: urgent and important tasks should be done immediately; important but not urgent ones should be scheduled; urgent but not important tasks should be delegated; and everything neither important nor urgent is best dropped.

Ideally, most time would be devoted to tasks in quadrant 1 – important but not urgent – because that is where true growth and progress happen. In reality, however, many find themselves constantly firefighting, stuck in the urgent and important quadrant, with little breathing room to catch up or think ahead.

Five Approaches to Better Prioritization

Real improvement requires more than simply sorting tasks:

1. Clarify Your Role
Reflect on your actual role within the organization. Are the tasks you’re performing really part of your responsibilities, or are you taking on work that doesn’t belong to you? I often notice clients spending significant time on duties outside their defined role. While there may be valid reasons to do so, it’s important to be clear about why—and to set healthy boundaries.

2. Shift the Center of Gravity
If the “do urgently” quadrant is overflowing, reconsider what truly qualifies as urgent or important. By consciously adjusting your criteria, you can weigh projects more realistically and resist the urge to treat everything as equally critical.

3. Assess the Level of Effort
Not every task requires the same time and energy. Visualize tasks according to their demands and rearrange them on the matrix accordingly. This helps eliminate unrealistic multitasking and highlights what can genuinely be accomplished at once.

4. Adapt the Size of the Quadrants
The real world is constrained by limited resources. Try shrinking the “do immediately” quadrant to reflect the actual daily time and energy you have available. The matrix does not need to be perfectly symmetrical. Adjusting it helps highlight true priorities and fosters conscious resource allocation.

5. Change Your Cruising Altitude
Quick fixes lose meaning if underlying strategic or systemic issues remain unaddressed. Step back and ask: Who benefits from my work? Are urgent requests set realistically? Has firefighting become the default mode rather than the exception? Shifting your perspective helps reset priorities toward long-term value and impact.

By combining practical tweaks to the Eisenhower Matrix with regular reflection and alignment, you can move from scattered busyness to focused, meaningful Achievement.

Coaching Is About Perspective and Possibility

Coaching isn’t about finding one perfect answer. It’s about widening your view, creating alternatives, and making choices based on awareness – not fear.
Many of my clients come with a strong analytical mindset. But what often works best is an experimental and sometimes even playful approach.
After all – if thinking harder solved it, you’d probably already have the answer.
It’s our job to make a difference that makes the essential difference.

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Unlocking Better Meetings

Unlocking Better Meetings: The Power of Oscillating Movement

As a professional coach, I’m often asked: “How can I perform better in meetings and gain an extra edge?” The key lies in broadening your perspective and understanding the real needs in the room – not just the items on the agenda, but those deeper motivations.

The Real Challenge

Many meetings focus strictly on the agenda, overlooking what participants actually need. These needs may diverge from official topics, yet shifting focus on these can give us the advantage that supports a better outcome.

Introducing Oscillating Movement

One surprisingly powerful technique is called “oscillating movement.” This involves shifting fluidly between two distinct perspectives during any meeting:

  • Perspective 1: Stay actively engaged in discussion. Contribute ideas, respond, and focus on concrete solutions – just as you normally would.
  • Perspective 2: Pause, and mentally step back as if you’re observing the meeting from above. From this „bird’s-eye“ view, ask yourself: What does each person truly need? What does the conversation itself need to progress? Make sure to raise these questions for yourself, too.

Shifting between these perspectives—even several times in a single meeting – expands your options and helps uncover needs that aren’t always voiced.

A Practical Example

During a negotiation on the payment schedule for the completion of an industrial complex, our team found itself stuck. Arguments around the specific milestones and deadlines bounced back and forth, with no agreement in sight. When I shifted into the „bird’s-eye“ perspective—looking beyond the surface dynamics—I observed that one participant had consistently been left out of the main conversation. His contributions went unnoticed, and instead of focusing on the project details, he was stuck in frustration, because he felt he was not noticed.

Recognizing this underlying need, I decided to address him directly and invited him to share his requirements based on his rich experience in similar projects. This simple act of acknowledgment made a notable difference. He felt respected and appreciated, which transformed his approach from resistance to collaboration. As a result, he provided valuable input that led the group to a payment schedule acceptable to all parties.

Unlocking Better Meetings: The Power of Oscillating Movement

The Results

With practice, using oscillating movement becomes second nature. Meetings become more productive, negotiations gain a creative edge, and participants feel heard. You’ll find new routes to consensus – sometimes in ways you can’t plan for in advance.

Coaching Is About Perspective and Possibility

Coaching isn’t about finding one perfect answer. It’s about widening your view, creating alternatives, and making choices based on awareness – not fear.

It’s our job to make a difference that make the essential difference.